Ningbo Feitian Electron Technology Co., Ltd.
Ningbo Feitian Electron Technology Co., Ltd.

FAQ

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Some Frequently Asked Questions

  • Are you a manufacturer or a trading company?

    We are a professional manufacturer of optical communication equipment, with over 25 years of manufacturing experience in the field of fiber optic distribution boxes/terminal boxes. We have a production base and R&D team in Ningbo, enabling us to effectively manage product quality, production processes, and costs, and we are committed to providing customers with competitive products.

  • How do you ensure your product quality?

    We operate a stringent quality management system, monitoring the entire production process from raw materials to finished goods. Our facility is ISO 9001 certified, and our products are designed to comply with international standards such as CE and RoHS. We can provide relevant certifications for your review.

  • Can we visit your factory?

    Absolutely! We warmly welcome potential clients and partners to visit our facility for an on-site inspection. Please schedule an appointment with us in advance so we can arrange a professional team and a technical presentation for you.

  • Do you offer custom-made products according to our requirements?

    Yes, definitely. OEM and ODM services are one of our core competencies. Please provide us with your detailed specifications, drawings, or samples. Our engineering team will evaluate them and provide you with a professional solution and quotation.

  • What is your Minimum Order Quantity (MOQ)?

    For standard products, our MOQ is typically 500 units. For customized orders, the MOQ depends on the specific processes and requirements. Please contact us to discuss your needs, and we will try our best to accommodate them.

  • Do you provide free samples?

    Samples are available, but they require a sample fee and shipping cost. The sample fee will be refunded or deducted from your first formal order amount. We are confident that the quality of our samples will convince you.

  • Is the price inclusive of all charges?

    The reference prices on our website are typically the unit price under, e.g., EXW or FOB terms. The final quotation will be based on your order quantity, packaging requirements, destination, and chosen trade terms. We will provide you with a clear and detailed proforma invoice (PI).

  • What payment methods do you accept?

    We support multiple secure payment methods, including T/T (Bank Transfer), L/C (Letter of Credit), and PayPal (for small amounts). Specific terms will be clarified in the pro forma invoice and contract.